**EA Gymnastics Refund and Returns Policy**
**Applicability:**
This Refund and Returns Policy applies to clothing purchases made through EA Gymnastics (“Company”). By purchasing clothing items from EA Gymnastics, you (“Customer”) agree to adhere to this Refund and Returns Policy.
**Refund Eligibility:**
EA Gymnastics sells clothing to parents of children who attend EA Gymnastics clubs. Our refund policy for clothing items allows for refunds under the following conditions:
1. **Condition of Clothing:** To be eligible for a refund, the clothing items must be in their original condition as delivered. The clothing should not have been worn, washed, or altered in any way.
2. **Verification via Picture on Delivery:** Customers must take a clear picture of the clothing items at the moment of delivery. This picture serves as verification that the clothing was received in good condition. EA Gymnastics may request this picture as evidence in the event of a refund request.
**Refund Procedure:**
If a Customer wishes to request a refund for clothing purchased from EA Gymnastics, the following steps must be followed:
1. **Initiating the Refund Request:** The Customer must contact EA Gymnastics’ customer support within [2 days] from the date of delivery, providing:
– The order number
– The picture taken at the time of delivery clearly showing the condition of the clothing
– A description of the reason for the refund request
2. **Evaluation and Confirmation:** EA Gymnastics will assess the provided information and verify the condition of the clothing. If the clothing meets the refund eligibility criteria, EA Gymnastics will confirm the refund request.
3. **Return of Clothing:** Upon approval of the refund, the Customer will receive instructions for returning the clothing to EA Gymnastics. The return shipping costs will be the responsibility of the Customer.
4. **Refund Processing:** Once the returned clothing is received and inspected, EA Gymnastics will process the refund. The refund will be issued via the original payment method within [7 days] of receiving the returned items.
**Non-Eligibility for Refund:**
Clothing items that do not meet the aforementioned criteria or have been worn, washed, altered, or are not accompanied by the required picture of delivery will not be eligible for a refund.
**Contact Information:**
If you have any questions or concerns regarding this Refund and Returns Policy, please contact EA Gymnastics’ customer support team at [customer support email or contact details].
Please note that EA Gymnastics reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. It is the Customer’s responsibility to review this Policy periodically for any changes.
By purchasing clothing items from EA Gymnastics, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refund and Returns Policy.
EA Gymnastics Management